What is the hometown hero card?
The Hometown Hero Card is a simple way for individuals and companies to give a gift that “gives back”. Gifting the Hometown Hero Card ensures that your dollars stay local. These digital gift cards can be used at any participating merchant, restaurant, or boutique.
How does it work?
Select the value of your egift card. Choose your recipient (family, friends, team members) and send via email, text message, or you can print to give in person! The recipient can use that value to make purchases at participating merchants.
FAQs
Are physical cards an option?
There are no plastic cards available. The card is available electronically or if you choose you can print the card for delivery in person.
What if I need to buy more than one?
We make corporate gifting easy! Give our office a call and we’ll do all the work for you!
Can I use the same gift at multiple locations?
Yes, as long as there is a remaining balance, the card may be used at any participating location. Click “Locations” above to see participating retailers.
Will my gift card work anywhere?
The card can be used at any location that has signed up for the program. Additional businesses are being added every day!
Can refunds be provided to my gift card?
Yes -- just as refunds would be applied to your credit card, they can also be applied to your gift card.
Where can I check my gift balance?
Check your gift balance here: Check Balance.
What do I do if my gift card is declined?
If your card is declined, it could be because:
The information is entered into the POS or terminal system incorrectly, try re-entering the information
The value on the card is less than what is trying to be redeemed. Have an additional payment form ready in this instance.
You are trying to redeem it at a non-participating business
Will my payment automatically deduct from the card if I don't have enough to cover my entire balance?
In the event that your purchase exceeds the amount in your balance, purchases will need to be split up separately with the card balance being paid first and then using a separate payment method.
How is the digital gift card redeemed?
The card is keyed in manually into a business’ POS or terminal systems as a credit card. It cannot be swiped.
Is there a cost associated with purchasing a gift card? How much does it cost to purchase a card?
The card recipient and merchant receive the full value for the card, providing maximum benefit to local businesses. E-delivery fees are covered by program contributions at the Chamber.
What happens if my purchase amount exceeds the balance on my gift card?
In the event that your purchase exceeds the amount in your balance, you will need to have a separate form of payment to cover the difference of the purchase amount.
